Safety and support at the University of West Bohemia
Are you facing a difficult situation in your life that is affecting your studies? Don’t suffer in silence. We can help you find your way through moments of mental, physical, or social uncertainty, when you don’t feel safe, or when you feel that your rights are not being respected.
If you have any questions regarding the course of study, exams, credits, the credit system, or other study regulations, please contact the relevant study department.
Who is who?
Information and Counselling Centre (ICC)
ICC provides psychological, social, career, legal, and other counselling. It handles accommodation and social scholarships and tuition fees. Offers support and counselling services for students with specific needs.
The Ombudsman independently and impartially investigates situations brought to his attention through complaints, mediates disputes and conflicts, and provides assistance to anyone who turns to him for help in the area of social security.
It addresses aspects of physical security, cybersecurity, fire protection, and occupational health and safety.
It assesses complaints concerning unethical behaviour, academic dishonesty, or violations of scientific work rules.
It allows anonymous reporting of suspected illegal or unethical behaviour related to economic activity.
Resolves issues with IT services (e-mail, Wi-Fi, university systems, access accounts, cybersecurity, etc.)
Not sure who should handle your situation? Contact the Information and Counselling Centre or the ombudsman, and they will advise you on where to turn.